In today’s digital world, a stable and fast internet connection is essential for everything — from browsing and streaming to gaming and remote work. But how do you […]
Life
A Reflection on Harmful Creations
Throughout history, humans have proven their ability to innovate, create, and reshape the world. From the wheel to the internet, human ingenuity has sparked remarkable advancements that have […]
Life
The Worst Thing Humans Have Ever Invented
Throughout history, humanity has exhibited an extraordinary capacity for innovation. From the wheel to the internet, our inventions have propelled civilization forward. However, not every creation has been […]
Tips and Tricks
Exploring Kahf Guard DNS: How It Works and How to Use It
Kahf Guard DNS is a DNS service created by the Turkish startup Halalz, designed specifically to help Muslims avoid haram content online. It blocks access to over 5.5 […]
Tips and Tricks
Elevate Pay: Revolutionizing US Bank Accounts for Remote Workers (5 tips)
In an era where remote work is no longer just a trend but a fundamental shift in how we approach employment, traditional banking systems are being challenged to […]
WordPress
Unleash Your Inner Web Dev: How to Become a WordPress Developer in 2024!
The web development world is booming, and WordPress reigns supreme as the king of content management systems (CMS). If you’ve ever dreamt of building dynamic websites or customizing […]
WordPress
Elementor vs. Block Editor: The Battle for WordPress Page Building Supremacy
In the ever-evolving landscape of WordPress website creation, two titans clash: Elementor, the established page builder king, and the Block Editor (aka Gutenberg), WordPress’s native editing experience. Both […]
FahimM
How to Rank Up WordPress Posts!
WordPress is one of the most popular and powerful platforms for creating and managing websites. However, having a WordPress site is not enough to attract and retain visitors. […]
Tips and Tricks
Laragon: Your Ultimate Local Development Tool
In the world of web development, having a reliable local development environment is crucial. It allows you to work on projects offline, test new features, and troubleshoot without […]
Tips and Tricks
The Advantages of Using Wise for Payments
In an increasingly interconnected world, the need for efficient and cost-effective international payments has never been more significant. Whether you’re a freelancer receiving payments from clients abroad, an […]
Tips and Tricks
Elevate Pay: The Premier US Bank Account for Remote Workers (5 tips)
In the ever-evolving landscape of remote work, financial solutions tailored to the needs of digital nomads, freelancers, and remote employees are becoming increasingly vital. One such solution that […]
WordPress
Unlocking Website Potential with Performant Translations Plugin
In today’s globalized digital landscape, reaching a diverse and international audience is essential for the success of any website. However, achieving this requires more than just creating compelling […]
Life
EGO: The Silent Saboteur of Success
In the dynamic world of self-branding and professional development, there exists an omnipresent adversary that can single-handedly sabotage even the most promising careers. This foe, which lurks within […]
Tips and Tricks
WordPress Contributions: Make Global Impact From Here & Leave Your Mark
Hello everyone! I am incredibly excited to be speaking at WordCamp Sylhet 2023 and discussing a topic that is close to my heart: WordPress Contributions. Today, I want […]
Tips and Tricks
How to Improve First Response Time?
🚫 Mistake: Lengthy First Response Time 💡 Example Mistake: 📧 Customer: “I reported an issue three days ago, and I haven’t received any response yet.” 📝 Agent Response (Mistake): “Apologies […]
Tips and Tricks
How to Handle Delayed Responses in Customer Support?
🚫 Mistake: Delayed and Inadequate Responses 💡 Example Mistake: 📧 Customer: “I’ve been waiting for a response to my support ticket for over 48 hours. Can you please […]
Tips and Tricks
How to Avoid Customer Support Jargon?
🚫 Mistake: Using Technical Jargon with Customers 💡 Example Mistake:Customer: “I’m having trouble understanding the error message I received. Can you please explain what it means?” Agent Response […]
Tips and Tricks
How can we maintain clear communication in customer support?
🚫 Mistake: Vague Ticket Responses 💡 Example Mistake:Customer: “I submitted a support ticket regarding an issue with my account, but the response I received was unclear. It didn’t […]
Tips and Tricks
Support Efficiency: Streamlining FTP Access Requests
🚫 Mistake: Lengthy Back-and-Forth for FTP Access 💡 Example Mistake:Agent: “We want to debug the issue further on your site. Please give us your FTP access.”Customer: “What is […]
Tips and Tricks
Best Support Practice: Active Listening
Scenario:📧 Customer Email: “I’ve been experiencing repeated issues with your product, and it’s frustrating. I’m not sure if I can rely on it anymore.” 🚫 Example Mistake: Disregarding […]