Tips and Tricks

Speed Test

In today’s digital world, a stable and fast internet connection is essential for everything β€” from browsing and streaming to gaming and remote work. But how do you […]

Tips and Tricks

How to Improve First Response Time?

🚫 Mistake: Lengthy First Response Time πŸ’‘ Example Mistake: πŸ“§ Customer: “I reported an issue three days ago, and I haven’t received any response yet.” πŸ“ Agent Response (Mistake): “Apologies […]

Tips and Tricks

How to Avoid Customer Support Jargon?

🚫 Mistake: Using Technical Jargon with Customers πŸ’‘ Example Mistake:Customer: “I’m having trouble understanding the error message I received. Can you please explain what it means?” Agent Response […]

Tips and Tricks

How to improve yourself!

Here are some books that can help you improve yourself: In addition to reading these books, some tips to improve yourself include: Remember that personal improvement is a […]

Tips and Tricks

How to install CyberPanel

CyberPanel is a complete sysadmin package. It makes your administration tasks easier and fun at the same time! CyberPanel is a control panel on top of OpenLiteSpeed, you […]